Questions About Garbage

Frequently Asked Questions About Garbage:

When are the garbage collection days?

The garbage collection days are based on your residence.  Allied Waste Services provides street-side or curbside collection service for residential refuse to each residential unit two times per week and the collection of bulky waste is one time per month.  For residents living on the North side of Fourth Street, your scheduled days for garbage pickup are every Monday and Thursday.  Collection days for residents living on the South side of Fourth Street are every Tuesday and Friday.

What time of the day will garbage be collected?

Trash cans/toters must be placed at the curbside by 7:00 a.m. on your collection day.  Garbage may be picked up as late as 8:00 p.m. on your collection day.  All residential refuse must be placed in the receptacles furnished by Allied Waste.  Please make sure all trash is bagged.  Neither the City Ingleside nor Allied Waste is responsible for cleaning up garbage on the street due to trash no being bagged.

When is bulk waste collected?

Bulk Waste Pick-Up or Bulky Trash Pick-Up items will be collected once a month on a specific week in your Bulk Waste Pick-Up Zone.  To find your Bulk Waste Pick-Up Zone and to find when your Bulk Waste will be collected, click here to view the Bulk Waste Pick-Up page.

What do you consider bulk waste?

Bulk waste includes stoves, water tanks, washing machines, furniture, and other items too large or too heavy to fit in the toter.  Construction Debris, Dead Animals, Hazardous Waste or Stable Matter with weights or volumes greater than those allowed for the receptacles will NOT be picked up.  Construction Debris includes waste building materials resulting from construction, remodeling, repair, or demolition operations.

When is commercial and industrial collection scheduled?

Commercial and industrial unit collection routes will be established by Allied Waste, and at the owners’ discretion additional collection is available for a nominal charge.  Collection of commercial and industrial refuse shall take place according to the owners’ individual agreement.

What holidays are observed by Allied Waste?

The following holidays are observed:  Thanksgiving Day, Christmas Day and New Year’s Day.  Garbage will not be picked up on these holidays and will resume on your next scheduled pickup day.

Where do I place my trash receptacle/toter?

Each receptacle must be placed at the curbside for collection.  Curbside refers to that portion of the right-of-way adjacent to the paved or traveled City Roadways.  Receptacles must be placed as close to the roadway as practicable without interfering with or endangering the movement of vehicles or pedestrians.  Allied Waste may decline to collect your garbage if your receptacle is not placed where deemed appropriate.  Please place your trash can / toter so that the lid opening is facing the street.

What are the requirements for placing trash in the receptacle?

All refuse hauled by Allied Waste must be so contained, tied, or enclosed so that leaking, spilling, or blowing is prevented.

Who do I call to complain about my garbage service?

All complaints shall be made directly to Allied Waste at 1-800-640-2014.  This is a toll-free call for Ingleside residents calling Allied Waste.  Should you not be satisfied with Allied Waste, please call the Utilities Business Office at 361-776-2517.

What are items that will not be picked up?

Tires, batteries, construction debris, paint cans or any household hazardous waste will not be picked up.  Hazardous Waste includes any chemical, compound, mixture, substance, or article which is designated by the United States Environmental Protection Agency or appropriate agency of the State to be Ahazardous as that term is defined by or pursuant to Federal or State law.

How much garbage can the trash receptacle hold?

The receptacle only has a capacity of 90 gallons.  It is constructed of plastic or fiberglass, designed to be lifted and emptied mechanically, and having a tight fitting lid capable of preventing entrance into the container by vectors.

How many extra bags of trash will Allied Waste pickup next to the trash receptacle?

Allied Waste will NOT pick up ANY extra bags of trash or boxes next to your trash receptacle.

Who do I contact if my trash receptacle/toter is stolen or broken and I need a new one?

Please call the Utilities Business Office at 361-776-2517.  Allied Waste normally delivers new toters within 7 to 10 business days.