Utilities & Billing

COVID-19/Coronavirus Changes to Utilities & Billing

Effective July 1, 2020, the lobby to the Utility Billing office will be closed.  Customers can drop off their check or money order payment in the drop box located at the front, right corner of City Hall (No Cash Permitted).  Payments can also be made over the phone at 361-776-2517 or online with a credit/debit card.  The 5% Convenience Fee for using a card is temporarily being waived. 

If you need to set up services or if you have any questions or concerns, you may call our office at the phone number above.  Staff will still be working in the office and appointments can be made if necessary.

Operating Hours

The City’s Utility Business Office is opened Monday-Friday, 8:00 a.m.-5:00 p.m. (Closed on Holidays). If you have a water and/or sewer emergency while we are closed, please call the Ingleside Police Department at 361-776-2531.

Holidays Observed

New Year’s Day, Good Friday, Memorial Day, July 4th, Labor Day, Veterans Day, Thanksgiving Day and following Friday, Christmas Eve, and Christmas Day.

Bank Drafting Now Available

Click here for more information and instructions on how you can sign up for this valuable service.


Isabel Valdez
Utility Office Manager
Email: ivaldez@inglesidetx.gov

Kristina Tyler
Utility Office Clerk
Email: ktyler@inglesidetx.gov

Dawn Alvarado
Utility Office Clerk
Email: dalvarado@inglesidetx.gov

Phone: 361-776-2517
Fax: 361-776-5011
Location: City Hall 2671 San Angelo Street, Ingleside, TX 78362
Mailing: P.O. Drawer 400, Ingleside, TX 78362