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1. What is the phone number to reach Animal Control?

Ingleside Animal Control is under the jurisdiction of the Ingleside Police Department. This is why calls for Animal Control services in Ingleside are handled by calling the Ingleside Police Department Non-Emergency number at 361-776-2531.

2. What happened to the Ingleside Animal Control Shelter on Tiner Avenue?

The Ingleside Animal Control Shelter was badly damaged during Hurricane Harvey and is no longer safe. Ingleside Animal Control Officers continue to conduct operations through a variety of temporary facilities. Because of this, Ingleside Animal Control can no longer take in owner surrenders. If anyone needs to re-home an animal, they are more than welcome to post on the Ingleside Animal Control Facebook page.

3. Who should I call for Animal Control services?

If you are an Ingleside resident who wishes to report a problem to Animal Control, you should call Ingleside Animal Control through the Ingleside Police Department at 361-776-2531.

If you are an Ingleside resident who wishes to reclaim your pet who has been found by Animal Control, you should call the Ingleside Police Department Non-Emergency number at 361-776-2531 for an appointment with Animal Control Officers.

If you are an Ingleside resident who is interested in adopting a pet, you should call the Ingleside Police Department Non-Emergency number at 361-776-2531 for an appointment with Animal Control Officers.

4. If my dog was sleeping on my front porch, why did Animal Control pick my dog up?

If your Animal is not restrained on your property by fence, kennel, or trolley system in a manner preventing it from leaving your property of its own free will, it is by law considered running at large and is subject to being impounded and may be picked up by Animal Control.

5. Why must my animal be quarantined if it has had its rabies shots?

Rabies vaccination, although state-required, is an immune-enhancing vaccine and merely raises an animal's immune system from contracting the disease, but does not guarantee the animal can not contract rabies. Therefore, Texas law requires that all cats and dogs involved in a bite or a scratch be quarantined from the date and time of the incident.

6. Why does it cost so much to reclaim my animal from the shelter?

The fees involved in the reclaiming of an animal offsets the cost of care and feed for the animals.  Also, State Law requires that if any animal is not current on its rabies vaccination, all animals must be current on rabies vaccination prior to being released. To reclaim your pet, call the Ingleside Police Department Non-Emergency number at 361-776-2531 for an appointment with Animal Control Officers.

7. Who do I call about a dead animal in my neighborhood?

The City of Ingleside Animal Control is dispatched by the Ingleside Police Department. Call the Ingleside Police Department Non-Emergency number at 361-776-2531.

8. Does the City of Ingleside require a license for dogs and cats?

Yes.  You can call Ingleside City Hall at 361-776-2517 for current fee amounts.

9. Does the City of Ingleside have a limit on the number of animals a person can own?

Yes, the limit is six pets as stated in the Municipal Code, Section 14-53, Keeping of More Than Six Pets:

The keeping on any premises in the city of any pets in any number exceeding six in aggregate is prohibited unless the pens, stalls or other enclosure facilities for keeping the same shall be so located that pets cannot come within 100 feet of any dwelling or business building, owned, used or maintained by any person other than the keeper, or 500 feet of any foodservice establishment or food processing establishment, regardless of ownership or occupancy of such establishments.

10. What can I do about a neighbor that lets their animals run loose?

Report these incidents to Animal Control through the Ingleside Police Department Non-Emergency number at 361-776-2531.

11. My dog is vaccinated for rabies. Can my dog run loose?

No. By City Ordinance, dogs must be confined to the owner's property at all times or when out walking must be restrained by a leash that is controlled by a person of strength to control the animal.

12. Can I vaccinate my animal for rabies myself?

No. By State Law, animals must be vaccinated for rabies by a licensed veterinarian once a year, every year, from the time the animal is three months of age. Rabies vaccination given by any other means is not recognized as being current or valid.

13. Does the 7-in-1 shot cover rabies?

No. The 7-in-1 shot does not cover the Rabies Vaccine. In dogs, it covers:

• Distemper
• Hepatitis
• Leptospirosis
• Parvo
• Corona
• Parainfluenza
• Adenovirus

In cats, shots cover:

• Feline leukemia
• Feline distemper
• Respiratory viruses

You can contact your veterinarian for more information.

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1. How do I run for City Council?

Any qualified person who desires to become a candidate for election shall file an application with the City Secretary not earlier than 60 days, nor later than the 31st day prior to the election date or within such other time as may be allowed by Texas Election Code. Such an application shall clearly designate the office to which the candidate seeks election, and shall contain a sworn statement by the candidate that he or she is fully qualified under the provisions of this Charter to hold the office sought.

2. How do I request to be placed on a City Council agenda?

Any individual wishing to have an item placed on the agenda shall submit a written request to the city manager and/or the Mayor and Council. Such written request, as a minimum, shall:

• Set forth the precise nature of the issue
• Set forth the remedy sought
• Indicate what, if any, administrative steps have been undertaken to resolve the matter
• Such further information as the City Manager shall deem pertinent

Any individual wishing to be on the agenda will be mailed an agenda or otherwise notified.

3. How do I contact City Council members?

You can contact your Council Members via email. View the City Council page to get their email addresses.

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1. How do I apply for a Solicitors Permit?

Solicitors Permits can be applied for at City Hall, at the Utility Front Desk.

City Hall is located at:
2671 San Angelo Street
Ingleside, TX 78362

2. How do I apply for Alcohol and Beverage Permit?

The application process begins at the Texas Alcoholic Beverage Commission-level and once approved, Texas Alcoholic Beverage Commission paperwork is required to be reviewed and signed by the City Secretary.

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1. Who do I contact if the ditch adjacent to my property is not draining correctly?

You need to contact the Drainage Department at 361-776-7409 to come out and survey the drainage in your area.

2. Who is responsible for the upkeep and mowing of my ditch?

The property owner is responsible for keeping the ditch mowed and clean of debris.

3. My street is always backed up with water when it rains due to overgrowth of grass on the curbs. Who is responsible to keep the curbs cleaned for proper street drainage?

The property owner is responsible for keeping curbs clear of grass overgrowth to allow for proper drainage.

4. How often does the ditch adjacent to my property get cleaned out?

Ditches are cleaned every 5 years, or sooner if the need arises.

5. Am I responsible for the cost of installing a culvert in my driveway?

Yes, the Drainage Department will supply the materials and install the culvert for a fee. Contact the Drainage Department for prices and availability.

6. What is the minimum size culvert that can be installed on my property?

The minimum size is 18 inches or larger unless approved by the City Manager.

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1. What is economic development?

Economic Development usually takes three forms:

• Business Attraction
• Business Retention and Expansion
• Business Creation

All three of the forms seek to create primary jobs that pay more than the average wage, increase the amount of income coming into the community from outside our market area, and create greater capital investment in our community.  The goal is to attract a diverse group of industries and businesses to help insulate the community from economic shock in case-specific sectors should fall on challenges.

The City of Ingleside’s Economic Development Department’s purpose is to synergize and coordinate the Economic Development activities and programs aimed at the City of Ingleside specifically and in a targeted manner.

2. Why does the City of Ingleside focus on primary jobs?

The City's Economic Development Department is funded through a grant from the Ingleside Development Corporation - the folks who oversee the monies collected through the 4B Sales Tax. This tax was designed to bring higher-paying primary jobs and industries into communities and has very specific rules and guidelines for its usage and applications. We are governed by the guidelines found in the State of Texas Attorney General's Handbook on Economic Development and we must adhere to Article 5190.6, Development Corporation Act of 1979.

3. What is the Ingleside Development Corporation?

The Ingleside Development Corporation, or IDC, was created in 2009.  The IDC is a group comprised of seven Board members appointed by the Ingleside City Council, who oversee the 4B sales tax proceeds brought into the City.  The group consists of a variety of businesspeople and Council members who review expenditures and revenues of the tax dollars.

To learn more, visit the Ingleside Development Corporation website.

4. If I want to start a business in Ingleside, where should I start?

Anyone wishing to start a business in Ingleside can contact the Small Business Development Center at Del Mar College for information and assistance on every aspect of the path to making your dream of owning your own business a reality. Additionally, you can view the City of Ingleside’s Economic Development page.

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1. When are the garbage collection days?

The garbage collection days are based on your residence:

• For residents living on the Northside of 4th Street, your scheduled days for garbage pickup are every Monday and Thursday.
• For residents living on the Southside of 4th Street, your scheduled days for garbage pickup are every Tuesday and Friday.

Allied Waste Services provides street-side or curbside collection service for residential refuse to each residential unit two times per week and the collection of bulky waste is one time per month.

2. What time of the day will garbage be collected?

Trash cans/toters must be placed at the curbside by 7 am on your collection day. Garbage may be picked up as late as 8 pm on your collection day. All residential refuse must be placed in the receptacles furnished by Allied Waste. Please make sure all trash is bagged. Neither the City Ingleside nor Allied Waste is responsible for cleaning up garbage on the street due to trash not being bagged.

3. When is bulk waste collected?

Bulk waste pick-up or bulky trash pick-up items will be collected once a month on a specific week in your Bulk Waste Pick-Up Zone.  To find your Bulk Waste Pick-Up Zone and to find when your Bulk Waste will be collected, view the Bulk Waste Pick-Up page.

4. What do you consider bulk waste?

Bulk waste includes stoves, water tanks, washing machines, furniture, and other items too large or too heavy to fit in the toter.

Construction debris, dead animals, hazardous waste, or stable matter with weights or volumes greater than those allowed for the receptacles will not be picked up. Construction Debris includes waste building materials resulting from construction, remodeling, repair, or demolition operations.

5. When is commercial and industrial collection scheduled?

Commercial and industrial unit collection routes will be established by Allied Waste, and at the owners’ discretion additional collection is available for a nominal charge. Collection of commercial and industrial refuse shall take place according to the owners’ individual agreement.

6. What holidays are observed by Allied Waste?

The following holidays are observed:

• Thanksgiving Day
• Christmas Day
• New Year’s Day

Garbage will not be picked up on these holidays and will resume on your next scheduled pickup day.

7. Where do I place my trash receptacle/toter?

Each receptacle must be placed at the curbside for collection. Curbside refers to that portion of the right-of-way adjacent to the paved or traveled City Roadways. Receptacles must be placed as close to the roadway as practicable without interfering with or endangering the movement of vehicles or pedestrians. Allied Waste may decline to collect your garbage if your receptacle is not placed where deemed appropriate.

Please place your trash can/toter so that the lid opening is facing the street.

8. What are the requirements for placing trash in the receptacle?

All refuse hauled by Allied Waste must be so contained, tied, or enclosed so that leaking, spilling, or blowing is prevented.

9. Who do I call to complain about my garbage service?

All complaints shall be made directly to Allied Waste at 800-640-2014. This is a toll-free call for Ingleside residents calling Allied Waste. Should you not be satisfied with Allied Waste, please call the Utilities Business Office at 361-776-2517.

10. What are items that will not be picked up?

Tires, batteries, construction debris, paint cans or any household hazardous waste will not be picked up. Hazardous waste includes any chemical, compound, mixture, substance, or article which is designated by the United States Environmental Protection Agency or appropriate agency of the State to be as hazardous as that term is defined by or pursuant to Federal or State law.

11. How much garbage can the trash receptacle hold?

The receptacle only has a capacity of 90 gallons. It is constructed of plastic or fiberglass, designed to be lifted and emptied mechanically. Having a tight-fitting lid, receptacles are capable of preventing entrance into the container by vectors.

12. How many extra bags of trash will Allied Waste pickup next to the trash receptacle?

Allied Waste will not pick up any extra bags of trash or boxes next to your trash receptacle.

13. Who do I contact if my trash receptacle/toter is stolen or broken and I need a new one?

If your trash receptacle/toter is stolen or broken, please call the Utilities Business Office at 361-776-2517. Allied Waste normally delivers new toters within 7 to 10 business days.

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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1. How do I apply for position with the City?

The City of Ingleside does not accept unsolicited applications or resumes. View all positions currently available with the City of Ingleside on the Employment Opportunities page.

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1. What is Deferred Disposition?

Deferred Disposition is when the Court defers disposition without entering an adjudication of guilt and orders imposition of a deferred disposition fine and court costs.  The Court will place you on a deferred disposition probation for a period not to exceed 180 days and may require certain conditions/requirements.  If you successfully comply with the conditions of the agreement, then the case will be dismissed by the Court and not reported as a conviction.

2. What is required at the time I request Deferred Disposition?

• A request for Deferred Disposition must be made on or before your Court appearance date. Requests are encouraged by email, mail, or drop box.
• Proof of valid Driver's License (NO CDLs) or State-issued ID (for non-moving violations).
• Plea of Nolo Contendere (No Contest) or Guilty, which waives your right to a Jury Trial.
• Payment of the Deferred Disposition Fine set by the Judge plus court costs. Refer to the Citation or contact the Court to obtain the amount to paid.
• Fill out and submit the Deferred Disposition Request Form.

3. If Deferred Disposition is granted, what are the conditions?

• The probationary period will be determined by the Judge not to exceed 180 days. No tickets in the City of Ingleside during the deferral period.
• Under 25 years of age, shall complete State-approved Driver Safety Course.
• Provisional Driver License - Complete a DPS-administered Driving Road Test and complete State-approved Driver Safety Course.
• Insurance Offenses - Must maintain insurance during the deferral period and present to the court monthly.

(This may not contain a complete listing.)

4. What would make me ineligible for Deferred Disposition?

• The driver is a holder of a Commercial Driver's License (CDL).
• The offense occurred in a construction or maintenance work zone when workers were present.
• The Defendant was involved in an accident resulting in property damage or personal injury.
• The offense involves passing a school bus.
• The offense involves failing to obey a school crossing guard or police officer.
• The offense involves speeding in excess of 30 mph or more over the posted speed limit; excess of 85 mph.
• The offense involves personal citizen complaints.
• I was granted deferred disposition within the last twelve months in the City of Ingleside.
• I am currently on deferred disposition in the City of Ingleside or in another jurisdiction.

(This may not contain a complete listing.)

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1. What will I be ordered to do if I am granted permission to take a Driving Safety Course?

A Driving Safety Course is a 6-hour course in which you will be given 90 days to complete from the date the Judge grants you permission. The course may be taken online or in person. You will also be required to obtain your Driving Record through Texas Department of Public Safety. Upon successful completion of the agreement, the offense will be dismissed and not reported as a conviction.

2. What is required at the time I request a Driving Safety Course?

• Requests must be made on or before your Court appearance date. Requests are encouraged by email, mail or drop box.
• Proof of valid Texas Driver's License or permit. If you are on active military duty or an active duty military spouse or dependent child, you are not required to have a valid Texas Driver's License or Permit.
• Proof of Financial Responsibility (Insurance).
• Plea of Nolo Contendere (No Contest) or Guilty, which waives your right to a Jury Trial.
• Payment of Fine and Costs of $144 (If the violation occurred in a School Zone the Fine and Costs are $169).
• Sworn Request/Affidavit for Driving Safety Course Driving Safety Course Request/Affidavit Form.

3. Once I am granted permission by the Court, how do I find a Texas State-approved Driving Safety Course and obtain a copy of my Driving Record?

View the State-Approved Driving Safety Courses.

Visit the Texas Department of Public Safety website to order a copy of your Driver Record online.

4. What would make me ineligible to take a Driving Safety Course?

• Speeding 25 mph or more over the limit or in excess of 95 mph.
• Passing a school bus.
• Leaving the scene of an accident.
• Serious Traffic Violation
• Offense committed in a construction zone, workers present.
• Traffic offenses committed by a person with a Commercial Driver's License (CDL).
• Completed Driving Safety Course for the dismissal of a traffic citation within the 12 months preceding the date of the current offense.

(This may not contain a complete listing.)

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1. What is the status of the Driver Responsibility Program (DRP)?

The Driver Responsibility Program was repealed effective September 1, 2019.  All DRP surcharge suspensions ended at that time.

2. How does this affect me?

After September 1, 2019 all DRP surcharge assessments were waived and no future surcharges were assessed after.  You are still responsible for any other suspensions, fines, or fees on your driving record.

3. Does this mean I no longer need to make a surcharge payment?

The DRP program was repealed on September 1, 2019.  You are no longer required to pay your surcharge installment payments.

4. Does this mean I do not have to pay my reinstatement fee or ticket?

This repeal only applies to DRP surcharges and you are still responsible for all other obligations, including non-surcharge related suspensions, fines, or fees on your driving record.

5. What is the status of my driving privilege?

To check the status of your driving privilege or pay reinstatement fees, visit the Texas Driver Services website. You will need your DL/ID number, date of birth, and the last four digits of your social security number. Please be aware that driver records update on a daily basis. The information on the Texas Driver Services website reflects the status of your driver record as of today. Any additional convictions reported by a court after today could cause additional enforcement actions or fees on your record. Verify your status by visiting the Texas Driver Services website.

6. How do I get my license back?

If your Texas Driver's License has been expired less than two years, you may be eligible to replace it online by visiting the Texas Driver Services website. You will need your DL/ID number, date of birth, and the last four digits of your social security number.

If your Texas Driver's License has been expired more than two years, or you have never had a Texas Driver's License, view the What to bring with you when applying (PDF) document for a list of required documents you will need to obtain your Texas Driver's License.

If your driving privileges were suspended for surcharges,visit the Texas Driver Services website to verify the status of your driving privilege. You will need your DL/ID number, date of birth, and the last four digits of your social security number.

If you find that you must visit a Texas Driver's License Office to obtain your driver's license, you may be able to get in line online prior to visiting the office. To find the Texas Driver's License Office nearest you, visit the Texas Department of Public Safety website.

7. Will I receive a refund for payments I made prior to September 1, 2019?

 No.  Payments made on your surcharge accounts prior to September 1, 2019 will not be refunded.  Those payments were collected under the laws in place at that time.  This includes advance payments on surcharge accounts.

8. Will previous surcharge related suspensions be deleted from my driving history now that DRP is repealed?

No.  As of September 1, 2019, the DRP was repealed, which means that the program has ended.  Any suspensions that resulted from surcharges while the DRP was in effect will remain on your driving history.

9. I received a notice to pay a surcharge. Is this still valid?

You were only required to make payments until September 1, 2019. Verify your status of your Texas Driver's License by visiting the Texas Driver Services website. You will need your DL/ID number, date of birth, and the last four digits of your social security number.

10. What happens if I defaulted on my installment plan?

You still owed the surcharge and your Texas Driver's License remained suspended until September 1, 2019. Verify your status of your Texas Driver's License by visiting the Texas Driver Services website. You will need your DL/ID number, date of birth, and the last four digits of your social security number.

11. Must I withdraw my application or contact anyone to cancel my request if I submitted an application for a surcharge reduction through the Driver Responsibility Indigency/Incentive Reduction Programs?

No action is required on your part.

12. I received a DRP Points Advisory / Suspension Notice. Does the repeal of the DRP affect my points?

The Department of Public Safety will no longer assess DRP points for moving violations.  Any previously assessed points have been removed from your record.

13. What if I need additional information on other suspensions, fines, or fees?

For more detailed information please visit the Department of Public Safety’s Driver License page.

14. How do I contact the Department if I have additional questions?

Contact the Driver License Customer Service Center by visiting their Contact Us page. You must include your full name, date of birth, driver's license or ID card number, and your phone number.

15. Will this affect any failure to appear holds on my license?

No. Failure to appear is not related to surcharges.  Under the Failure To Appear / Failure To Pay Program, Texas may deny the renewal of a Texas Driver’s License if you have failed to appear for a citation or failed to satisfy a judgment ordering the payment of a fine. Your Texas Driver’s License may be denied renewal until the reported citations or violations are cleared and reported to be so by the courts. You are encouraged to visit the Texas Failure To Appear website and check to make sure you don’t have any reported outstanding cases that could prevent your Texas Driver’s License from being renewed.

16. I have heard about the Real I.D. Act. Will that affect getting my license back?

If your Texas Driver’s License has been expired for more than two years or you have never had a Texas license, you may need to provide documents required under federal and state law to prove your citizenship / lawful presence, identity, proof of social security number, and residency.  View the What to bring with you when applying (PDF) document for a list of required documents you will need to obtain your Texas Driver’s License.

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1. Where is the Ingleside Police Department located?

The address is 2425 8th Street and is located just off Main Street (FM 1069) approaching Kiewit.

View Map

2. How do I get a copy of an accident or offense report?

You may obtain a copy of an accident or offense report at the Ingleside Police Department or by writing to the Ingleside Police Department Records Department at 
P.O. Drawer 910
Ingleside, TX 78362

Download the 2021 Public Records Request Form (PDF)

The Central Records Department is open Monday through Friday from 8 am to 3 pm. You can contact the Central Records Department at 361-776-2531 or email Police Central Records.  It is best to allow 5-7 days to allow for processing.

3. Can the Police open my car if I have locked my keys inside?

Due to the risk of damage to the vehicle, the Ingleside Police Department does not unlock vehicles. If other circumstances exist, such as a young child locked in the vehicle, an Officer will be sent to assist in any way possible. Contacting a locksmith is your best alternative in most cases.

4. Why do you ask so many questions when I call the Police?

Receiving dispatchers are trained to obtain as much information as possible to determine the nature of the problem, and its seriousness.  This information is necessary for the safety of the responding officers, as well as the general public.

5. Who do I contact for animal related problems?

The City of Ingleside has Animal Control Officers who under the jurisdiction of the Ingleside Police Department.  Animal Control calls for service are handled by calling the Ingleside Police Department Non-Emergency number at 361-776-2531.

6. What is your policy on Racial Profiling?

Peace officers of the City of Ingleside are strictly prohibited from engaging in racial profiling.  View our Prohibition of Racial Profiling Policy (PDF)

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1. I just moved to Ingleside. How do I get water, sewer and garbage collection service?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

2. I paid my bill, but I turned on the faucet and I have no water. Who should I call?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

During after-hours or on weekends, call the Ingleside Police Department, at 361-776-2531 and they will dispatch the appropriate personnel.

3. The water coming out of my faucets is discolored or has an odor. Who should I call?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

During after-hours or on weekends, call the Ingleside Police Department, at 361-776-2531 and they will dispatch the appropriate personnel.

4. The toilets in my house are backing up. What should I do? Who do I call?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

During after-hours or on weekends, call the Ingleside Police Department, at 361-776-2531 and they will dispatch the appropriate personnel.

5. Who picks up my household garbage and how often?

When you sign up for water service at City Hall, you will be given a schedule of when Allied Waste picks up in your neighborhood. Your residence will be issued a blue garbage bin from Allied Waste and garbage will be picked up twice weekly.

6. Does the City have a recycling program?

Yes, the city does have a recycling program.

More Information on Recycling

7. I just trimmed my trees. What do I do with the limbs?

Schedule / Routes

View the documents below to find your neighborhood and see when it’s scheduled for brush collection throughout the year:

• 2023 Bulk Brush and Waste Pickup

Guidelines for Pick-Up

Limbs should be cut into six-foot lengths and stacked by the curb, avoiding overhanging obstructions.

Contact Us

For additional information, please call the Public Works office at 361-776-7409, Monday through Friday, 8 am to 5 pm

8. My street has potholes, or needs repair. Who do I call?

Please call the Public Works Office at 361-776-7409, Monday through Friday, 8 am to 5 pm, to report streets in need of repair.

9. Who do I call about missing street name signs or stop signs?

Please call the Public Works Office at 361-776-7409, Monday through Friday, 8 am to 5 pm, to report missing or damaged signs.

10. The street light outside my house is out. Who do I call?

If you notice a street light that is out, you can report it at AEP Texas's website or you can call 877-373-4858 to report it to the local power company. It helps to have a street location or pole number available when you call.

11. I’m putting in a fence, or removing a tree. How do I find the water and sewer lines in my yard?

Call The Public Works Office at 361-776-7409, Monday through Friday, 8 am to 5 pm, to locate water and wastewater lines.

Call 811 or go to the Texas811 website for all underground utility lines locations other than water and wastewater.

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1. How do I request copies of public information?

View the Public Records Request Form (PDF), fill it out, and forward it to the Records Retention Officer to be processed.

The request can mailed to:
Attn: Records Retention Officer
P.O. Drawer 400
Ingleside, TX 78362

The request can also be hand-delivered to City Hall at:
2671 San Angelo Street
Ingleside, TX 78362

It can also be faxed to 361-775-0109, or emailed to the City Secretary.

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1. What causes taste and odor in my drinking water?

Hot South Texas summer weather results in rapid algae growth in our surface water reservoirs. When the problem is detected in our system, the San Patricio Municipal Water District controls the problem by using potassium permanganate at their water treatment plant. As much as the problem of taste and odor may be apparent in the water, the water is safe to drink.

2. Why does chilled tap water taste better than water straight from the tap?

Water that is refrigerated in a sealed container does taste better as it has been given time to settle. It is recommended to keep a jug of water at all times in the refrigerator. This also gives you the benefit of always having a cool drink of water.

3. Do we have hard water?

Hard water is defined by the amount of calcium and magnesium present in the water; hard water has a relatively high level as compared to soft water which has a low level. Our water supply is considered moderately hard.

4. Is fluoride added to Ingleside’s water?

Fluoride, which is a substance added to reduce cavities, is added to our water. The American Dental Association recommends a concentration of 1 part per million. Bottled water usually does not contain fluoride and therefore, is not recommended for children. Ingleside’s water has a fluoride range of 0.20 with a targeted average of 0.80 milligrams per liter.

5. Why does my water seem cloudy?

Water that is cloudy is often the result of air that is trapped in the water. Once the water is drawn from the faucet and allowed to settle, the water will appear clear. Air bubbles do not affect the quality of water; however, you can report this problem to the Public Works Department at 351-776-7315.

6. Is my water safer with water purification devices?

The water supply from the San Patricio Municipal Water District is safe to drink. We recognize that it is your own personal choice to purchase water purification devices. It should be noted that these water purification devices have been known to cause problems in the quality of drinking water due to the lack of proper filter replacement. These devices are not tested or regulated by the State or federal government.

7. Is chlorine a safe disinfectant for drinking water?

The San Patricio Municipal Water District does use chlorine to disinfect our drinking water. Chlorine is used in municipal water treatment since 1908 and is the most effective way to ensure that water stays disinfected as it travels through water delivery systems. Chlorine prevents water-borne epidemics such as cholera, typhoid, and hepatitis.

8. How does Ingleside’s water rate regarding quality?

Our water meets and exceeds all federal, state, and local standards and has received the highest possible A Superior rating by the Texas Natural Resource Conservation Commission.

View the Annual Drinking Water Quality Report for additional information.