The Utilities Business Office can assist you with questions regarding your monthly Utility Bill, arranging for someone to show you how to read your meter, assist with new service and just about anything you need pertaining to your City of Ingleside Utilities.
Please call 361-776-2517. We are waiting to assist you!
How To Read Your Meter
Reading Your Meter
The City of Ingleside reads water meters in hundreds of gallons. These meters are never reset. To find out how many gallons of water has gone through your meter, you will need to do the following:
- Read the meter from left to right dropping the last moving digit and the preprinted zero.
- Multiply the reading by 100. For example, for a reading of 7406, take 7406 and multiply it by 100. This will give you 740,600 gallons. This is the total number of gallons that has gone through the water meter.
To find out how many gallons of water you have used in any given period, you will need to do the following:
- Perform the above procedure
- Subtract the reading from your last bill
- Take that result and multiply the reading by 100 (remember your water consumption is in hundreds of gallons)
Determine If You Have A Water Leak
The triangle on this picture represents a low flow indication. If this indicator is moving after you have turned off all the water in the house (ice makers too), then you may have a water leak. By double-checking the low flow indicator after fifteen minutes, this will ensure you have a water leak between the meter and your house.
On occasions, your utility account may need to be adjusted. Reasons for adjustments are:
Meter calibration error This is detected when a customer requests their water meter to be checked for accurate calibration.
Swimming Pool Fill-Up When filling up your swimming pool, notify the Utilities Business Office. The meter readers will take your meter reading before you fill-up your Swimming pool and immediately after you complete the process. This process will ensure the City does not overcharge you on your sewer consumption.
On very rare occasions, your meter reading may have to be estimated. The reasons for an estimated bill vary, but most likely it will be because the meter reader was unable to access your meter due to a locked gate, animals, a vehicle parked on the meter or flooding on your property where the meter is located.
If you have questions on your bill, please contact the Utilities Business Office at 361-776-2517.
Meter Reading Calendar
The calendar below is a close estimate of when all City water meters are read. It may vary from month to month by only a few days due to weekends and holidays. After viewing the calendar below and if you have any questions or concerns, please contact the Utilities Business Office at 361-776-2517. The City will try to provide actual dates for your water meter to be read. Again, please understand schedules and other circumstances may require the schedule to be adjusted.